At exebet, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our online gaming platform.
exebet ("we," "us," "our," or "the Company") operates an online gaming platform accessible at https://exebet.cam. We recognize that the privacy and security of your personal information is critically important. This Privacy Policy is designed to help you understand what personal data we collect, why we collect it, how we use it, and the choices you have regarding your information.
This Privacy Policy applies to all users of the exebet platform, including visitors who access the site without creating an account and registered Players who actively use our gaming services. By accessing or using the exebet platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
We are committed to compliance with applicable data protection laws and regulations, including those relevant to our operations in the Indonesian market. We employ industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
exebet is the data controller responsible for your personal information collected through the platform. As the data controller, we determine the purposes and means of processing your personal data and are accountable for ensuring that such processing complies with applicable data protection laws.
If you have any questions, concerns, or requests regarding the processing of your personal data, you may contact us at [email protected]. Our data protection team will respond to your inquiry within a reasonable timeframe, typically within 48 hours for routine matters and up to 30 days for complex data subject requests.
In order to provide you with secure, reliable, and personalized gaming services, exebet collects several categories of personal information. The data we collect falls into the following categories:
When you create an account on the exebet platform, we collect:
To comply with regulatory requirements and prevent fraud, we collect identity verification documents, including:
To process deposits and withdrawals, we collect:
When you access the exebet platform, we automatically collect certain technical information:
We retain records of your communications with exebet, including:
exebet collects personal information through multiple channels:
Most of your personal information is collected directly from you when you:
Certain data is collected automatically through technological means when you access the platform:
In limited circumstances, we may collect information from third parties:
exebet processes your personal information for the following purposes:
You may opt out of marketing communications at any time by adjusting your account preferences or by clicking the unsubscribe link in promotional emails.
exebet processes your personal data on the following legal grounds:
| Purpose | Legal Basis |
|---|---|
| Account creation and service delivery | Performance of contract |
| Processing deposits and withdrawals | Performance of contract |
| Identity verification (KYC) | Legal obligation / Legitimate interest |
| Fraud prevention and security | Legitimate interest / Legal obligation |
| Customer support | Performance of contract / Legitimate interest |
| Platform analytics and improvement | Legitimate interest |
| Marketing communications | Consent (opt-in) |
Performance of Contract: Processing is necessary to provide you with the services you have requested when you registered for an exebet account.
Legal Obligation: Processing is required to comply with applicable laws, regulations, and licensing conditions governing online gaming operations.
Legitimate Interest: Processing is necessary for our legitimate business interests, such as fraud prevention, security, and service improvement, provided that such interests do not override your fundamental rights and freedoms.
Consent: For certain activities such as marketing communications, we rely on your explicit consent, which you may withdraw at any time.
exebet does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your data with select third parties under the following circumstances:
We engage trusted third-party service providers to perform functions on our behalf, including:
All service providers are contractually obligated to protect your data and use it only for the purposes specified by exebet. They are prohibited from using your personal information for their own purposes or sharing it with other parties.
We may disclose your personal information to regulatory bodies, law enforcement agencies, or courts when required by law or when we believe in good faith that such disclosure is necessary to:
In the event that exebet undergoes a business transition such as a merger, acquisition, or sale of assets, your personal information may be transferred to the successor entity as part of the transaction. You will be notified via email or prominent notice on the platform prior to any such transfer, and the successor entity will be required to honor this Privacy Policy.
We may share information with affiliated companies within our corporate group for purposes consistent with this Privacy Policy, such as internal administration, security, and service improvement. All affiliates are bound by data protection obligations equivalent to those in this policy.
We may share aggregated or anonymized data that does not identify you personally with third parties for research, marketing, or analytical purposes. Such data cannot be used to identify you individually.
exebet takes the security of your personal information seriously and employs multiple layers of protection to safeguard your data against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
exebet retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
For active player accounts, we retain personal data for the duration of your relationship with exebet. This includes all account information, transaction history, KYC documents, and gameplay records.
When you request closure of your exebet account, we will retain certain data for legal, regulatory, and fraud prevention purposes:
If you opt out of marketing communications, we will retain a record of your opt-out preference indefinitely to ensure we do not inadvertently contact you in the future.
Server logs, cookies, and analytics data are typically retained for 12-24 months, after which they are anonymized or deleted.
Once the retention period expires, personal data is securely deleted or anonymized using industry-standard data destruction methods that prevent recovery or reconstruction.
exebet respects your rights regarding your personal information. Depending on applicable data protection laws, you may have the following rights:
You have the right to request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used, and machine-readable format within 30 days of your request.
If any of the personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. You may update most account information directly through your account settings.
You may request deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected. However, we may be required to retain certain data for legal, regulatory, or fraud prevention purposes even after your request.
You have the right to request that we limit the processing of your personal data in certain situations, such as when you contest the accuracy of the data or object to our processing.
You have the right to receive your personal data in a portable format and to request that we transfer it directly to another service provider where technically feasible.
You have the right to object to processing of your personal data when we rely on legitimate interests as the legal basis for processing. You also have an absolute right to object to processing for direct marketing purposes.
Where we process your data based on your consent (such as for marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing prior to withdrawal.
To exercise any of these rights, please contact us at [email protected] with the subject line "Data Protection Request." We may ask you to verify your identity before processing your request. We aim to respond to all requests within 30 days, though complex requests may require additional time, in which case we will keep you informed.
The exebet platform is intended exclusively for individuals aged 21 years or older. We do not knowingly collect, use, or disclose personal information from individuals under the age of 21. If we become aware that a user is under 21 years of age, we will immediately suspend the account, void any associated transactions, and delete all related personal data.
If you believe that we have inadvertently collected information from a minor, please contact us immediately at [email protected] so that we can take appropriate action.
exebet primarily serves players in Indonesia and processes personal data within secure data centers. However, some of our service providers and infrastructure may be located outside of Indonesia, which means your personal data may be transferred to, stored in, or processed in other jurisdictions.
When we transfer your data internationally, we ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws. These safeguards may include:
By using the exebet platform, you consent to the transfer of your personal data as described in this section.
exebet reserves the right to modify, amend, or update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. Material changes will be communicated to registered players via email and will be clearly indicated on the platform with an updated "Last Updated" date at the top of this document.
Your continued use of the exebet platform following notification of changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you do not agree to any modifications, you must discontinue use of the platform and may request closure of your account in accordance with our Terms & Conditions.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us:
Our Indonesian-speaking customer support team is available around the clock to assist you with any privacy-related questions or concerns.
Key commitments exebet makes to protect your personal information
All data transmitted between your device and our servers is protected using 256-bit SSL encryption, the same standard used by banks.
We never sell, rent, or trade your personal information to third parties for their marketing purposes. Your data stays with exebet.
All KYC documents and sensitive personal data are encrypted at rest using AES-256 encryption and stored on secure, access-controlled servers.
You have the right to access, correct, delete, or port your personal data. Contact us anytime to exercise your data protection rights.
We only retain your data for as long as necessary for service delivery or as required by law. Clear retention periods are documented.
Our Indonesian-speaking support team is available around the clock to answer privacy questions and assist with data requests.
Our team is here to help clarify any aspect of our Privacy Policy or assist with data protection requests. You can also explore our FAQ for quick answers to common questions.